Privacy Policy
Effective date: 23 August 2026
This policy describes how Core Byte Technology (“we”, “us”) collects and uses information when you install or use Price & Product Sync Pro (the “App”). The App helps merchants copy products and update prices across their own stores.
Who this policy covers
The App is used by merchants and their staff in the store admin. It is not a storefront app. We do not collect personal information from a merchant’s customers or other shoppers.
Information we collect through the Admin API
When you connect a store, we request these Admin API scopes: read and write products, and read and write inventory and locations. We use them to:
- Read shop name, primary currency, and the shop domain
- Read product titles, SKUs, barcodes, prices, compare-at prices, images, tags, vendor, and descriptions
- Create missing products on destination stores you choose
- Write sale and compare-at prices, and optionally inventory tracking and quantity, on destination stores you choose
We store an offline access token for each connected shop so the App can keep working after you close the admin.
Information we collect from you
- Store nicknames, currency, markup or discount, rounding, and exchange-rate settings you enter
- Manual sale prices you save in the App
- A session cookie so the App can keep your current list and messages while you work
- The billing plan handle returned after you choose a plan in the hosted checkout
We do not ask for customer lists, order history, payment details, or staff passwords.
Information we collect from customers
None. We do not place cookies or tracking on storefronts, and we do not read customer profiles.
How we use this information
We use it only to provide the App: connect stores, match products by SKU and/or barcode as you choose, copy products, convert prices, and write the updates you confirm. We do not sell this information. We do not use it for advertising.
Service providers
- Hosting is on Render. Store connection data is saved on that host’s disk so it survives deploys.
- Exchange rates are fetched from open.er-api.com using currency codes only, not your shop identity.
- App charges are billed through the Shopify billing system. We do not process card numbers.
These providers may process data outside the country where you operate, including the United States.
How long we keep data
We keep each merchant’s tokens and settings in an isolated tenant folder for that shop only. Other shops cannot see that catalog. If you disconnect a destination, we delete that shop’s token from this tenant. When Shopify sends app/uninstalled or shop/redact, we delete that shop’s tenant data. We do not keep customer personal data, so customer/redact and customers/data_request webhooks have no customer records to change or export.
Your rights
You may disconnect a shop at any time in the App. You may also uninstall the App. To ask what data we hold for a shop, or to ask us to delete it, email us. We will respond within 30 days.
Contact
Core Byte Technology
Email: privacy@corebytetechnology.com
If this address is not yet monitored, use the support email on the App Store listing.